Untitled design (2).png — **FREQUENTLY ASKED QUESTIONS**

Untitled design (1).png — **WHAT MAKES ESAM CONSULTING DIFFERENT?**

There are many service providers available.

What sets ESAM Consulting apart is our knowledge of higher education, a deep understanding of business processes and an intimate knowledge of the student management product.

As clients say, “You may find one of those in other suppliers, but the combination of all 3 is extremely rare”.

Poster White Background (1).png — **HOW DO WE KNOW IF YOU CAN HELP US?**

There is a good chance, given our track record, we can put our Solution Architects to work, to give you the outcome you want.

That said, we won’t know until we meet you and understand what you want to achieve and in what time frame.

One thing you can be certain of is we will tell it to you straight, and never tell you what we think you might want to hear.

You are covered by our industry leading 7-point service guarantee.

Our Solution Architects work remotely from our Brisbane office. This keeps costs down for you.

We work remotely.

We do occasionally work on site, but this incurs travel and other costs.

You contact us.

We meet with you to determine your needs and if we can help you we submit a proposal for your consideration.

We get to work for you with minimal disruption to existing staffing and services to deliver the agreed outcome.

Our rates are very competitive and determined on a project by project basis.

Always, our aim is to give you capability with resource constraints placed on you.

We offer a broad range of specialised services including, but not limited to;

Business process improvement, report development, independent certified testing, student services solutions, short term staff back-filling, strategic change management and consulting.

Ask us how we can help you.